Orders:
1. What is Arilian?
Arilian is a premium brand dedicated to creating authentic Persian-inspired accessories and handcrafted silver products that celebrate Iran's rich history, culture, and heritage.
2. What materials are your products made from?
Our products are crafted from high-quality stainless steel and are finished with silver or gold electroplating, depending on the design. Each product page clearly states the materials and finish used.
3. Will the gold or silver plating fade?
Our electroplated finishes are designed for long-lasting wear. To maximize their lifespan, avoid contact with water, perfumes, lotions, and harsh chemicals, and store your accessories in a dry place when not in use.
Shipping & Returns:
1. Do you ship internationally?
Yes. We offer worldwide shipping. Delivery times and shipping costs are calculated during checkout.
2. How long does shipping take?
International: 4–14 business days
3. Will I receive a tracking number?
Yes. Once your order has been shipped, you'll receive an email with your tracking information.
4. Do your products come in gift packaging?
Yes. Every order is carefully packaged in premium gift-ready packaging.
5. Is my payment secure?
Yes. All transactions are processed through secure, encrypted payment gateways to ensure your personal and payment information remains protected.